Refunds

When we can't restore your photo

If none of our restorations of a photo passes our checks, we don't send it, and we refund everything you paid for that photo, including any print, automatically.

When we can't colorize it cleanly

If you added a color version and we can't make one that meets our standard, you get the restored photo and the $10 for color back automatically.

Prints

If a print arrives damaged or misprinted, email us a photo of it within 30 days and we'll replace it or refund it.

When you're not happy

Write to support@revivloom.com within 14 days of your order and we'll refund you in full. You don't need to explain or send anything back.

Refunds go back to the card or PayPal account you paid with and usually arrive within 5 to 10 business days.